Subscription Policy
Thank you for choosing NattyPLUS!
Our subscriptions are designed to keep your stack consistent, convenient, and stress-free. Please read the following carefully before purchasing a subscription.
Overview
By purchasing a NattyPLUS subscription, you agree to the terms outlined in this policy.
All subscriptions automatically renew on a recurring basis (monthly) until you cancel. Subscriptions are managed through Bold Subscriptions and your NattyPLUS customer account.
Billing & Payments
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Your selected payment method will be automatically charged on the same calendar day each month.
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Charges include the price shown at checkout, plus any applicable taxes or shipping fees.
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If we change subscription pricing, you will be notified at least 14 days before your next billing date.
Renewal
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Subscriptions automatically renew unless cancelled.
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Your next billing date is always visible in your NattyPLUS account.
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If a payment fails, the system will retry automatically. If payment cannot be processed after several attempts, your subscription may be paused or cancelled.
Cancellations
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You can cancel your subscription at any time through your NattyPLUS account or by contacting us at support@nattyplussupps.com.
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To avoid being charged for the next month, cancellation requests must be received at least 48 hours before your next billing date.
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Once a payment has been processed, it is considered final and non-refundable (see below for exceptions).
Refunds
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Because our products are classified as consumables, subscriptions are non-refundable once charged, except where required by law or in cases of confirmed billing error (e.g. duplicate payment).
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This aligns with our standard Refund Policy, which applies to all NattyPLUS orders.
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If you believe you have been incorrectly charged, contact us within 7 days of the billing date for review.
Changes to Your Subscription
- You can update your payment method, shipping address, and update your delivery frequencies at any time through your account.
- Any changes will apply to future billing cycles.
Shipping
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Subscription orders are processed and shipped in line with our Shipping Policy.
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Standard processing times are 2 business days, but may be longer during high-demand periods.
Terms of Service
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All subscriptions are subject to our full Terms of Service.
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By purchasing a subscription, you agree to these terms.
Contact Us
If you have any questions about your subscription, contact our team:
📧 support@nattyplussupps.com
📍 NattyPLUS Supplements — [Insert business registered address]